W piątek, 19 czerwca zaczyna obowiązywać unijna dyrektywa o e-handlu, która ma na celu ułatwić procedurę zwrotu towarów. Polska wciąż jeszcz jej nie implepemtowała. Co może się zmienić dla klientów sklepów internetowych? O tym w Ranku mówił prof. Arkadiusz Kawa, Uniwersytet Ekonomiczny w Poznaniu.
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